How quickly will my order ship out?
All in-stock items will ship out within 2 weeks. Any custom bedding or pillow orders will take 5-7 weeks. All fabric orders are custom-made and non-returnable. Each fabric order has a 2-3 week lead time. Your order will ship 'as-ready' unless otherwise requested.
Can I expedite my order?
There is a 20% rush fee for expediting an order. This fee will bump your order to the top of the list for that day, but standard shipping will still apply. If you would like to overnight your order, please reach out to us at 980-237-3017 for assistance.
How do I access my invoices?
Each invoice is immediately sent to the email we have on file once an order has been placed. Invoices can also be accessed through our wholesale portal by clicking "My Account" in the upper right-hand corner.
Can I add an email to my account?
Yes! You can now add multiple emails to your company account. In order to add users to your account, please email firstname.lastname@example.org.
How do I order acrylic trays/coasters, wastebaskets, tissue boxes, trinket dishes etc.?
Can I purchase fabric by the yard?
Yes! We offer all of our patterns in fabric by the yard. Fabric is available in linen cotton, faux hide and upholstery grade. All fabric orders are custom-made and non-returnable. Each order has a lead time of 3-4 weeks.
Trouble accessing your account?
If you are having trouble accessing your account, please call 980-237-3017 or email email@example.com for help getting into your wholesale account.
How much wallpaper do I need?
We recommend speaking with your installer to decide how much wallpaper to order. They will need to know the following information:
1. Our wallpaper is sold by-the-yard, arrives untrimmed and requires traditional wallpaper paste.
2. The trimmed width of our smooth wallpaper is 52". The trimmed width of our grasscloth wallpaper is 34".
3. Take into account the pattern repeat.
Can I place a custom order?
Want a product in a pattern you aren't seeing on our website? We offer custom orders for certain products. If you would like to place a custom order, please fill out this form, or email firstname.lastname@example.org to place an order.
What is the difference between microlux and linen cotton?
Our microlux fabric is very lightweight, breathable and has a peach skin feel to it. This is a great option if you have kids or dogs as it is machine-washable and dries wrinkle-free.
Our structured linen cotton fabric offers a thicker look and feel. It displays an elegant finish, perfect for any number of projects.
What is your retail markup?
Our retail pricing is a 2.5 markup. We encourage you to do any markup between 2 and 2.5.